Verzendbeleid

OVERVIEW

Order Process

A product will be sent that exactly corresponds to the features, contents and images specified on the product page. The product is packaged in accordance with the cargo transportation and the structure of the product. Orders are sent by our contracted cargo to the delivery address you specified. Except this shipping method, we do not have any other shipping method.

If your orders meet the lower limits announced on our site and/or packages that offer free shipping, shipping is free, otherwise the shipping fee is paid by the buyer. In cases where the buyer pays the shipping fee, our contracted cargo offers a price advantage in shipping.

Orders placed before 12:00 on business days are intended to be delivered to the cargo company on the same day, and orders placed after are targeted to be delivered to the cargo company on the next business day. Delivery to the cargo company may be disrupted due to problems such as capacity and/or vehicle malfunction caused by the cargo company.

Shipping time may be delayed by 1 business day due to problems such as capacity excess in the shipping and receiving branches of the cargo company. Information regarding delivery time is provided by the cargo company you choose. Pamm Rugs' liability regarding delivery is limited to the legal periods in the legislation. Apart from this, the procedures of the cargo company you choose are applied. It is recommended that you track your product with the tracking number that Pamm Rugs and/or the cargo company will send you and contact the cargo company if you detect a problem.

The orders you place from anywhere you want are delivered to the address you want quickly, conveniently and safely.

Delivery Process

You can contact the customer services of our contracted cargo company to find a fast and effective solution to any problems that may occur during the shipping process after the order. In this process, we will do our best to reach a solution quickly and ensure your satisfaction.

If you are not at the address you specified in the order during delivery, the cargo company will take the product back to the branch. If the product is not received from the cargo branch within the return conditions specified by the cargo company, return procedures are applied.

Problems may arise due to the cargo company, such as the product being partially or completely lost or damaged in cargo. If you think there is a problem with the volume of the product or the package is damaged, check it with the cargo officer before receiving the package. In order to accurately determine whether there is a shipping problem when receiving your cargo, take photographs and video recordings during cargo delivery. You can contact us at info@qaghann.com or within the panel. After notifying us of the faulty product delivery, we will replace the product with a new one as soon as possible. we will change it. We ask that you support our efforts to protect the customer.

Delivery time varies depending on the cargo model you choose. You are kindly requested to take this into consideration on delivery days, durations and delivery times.